You will receive a confirmation email. If you have not received (please check your spam/junk folder) a confirmation email from us, it has not been completed. In this case, please contact us at info@endless.cc.

No, once an order is placed, it cannot be modified or cancelled.

No, we cannot combine orders after they have been placed.

No, we are not able to add items to an order that has been confirmed.

We do our best to get our orders processed ASAP, usually in 48 hours. During peak points in the year, it could take us up to 5 days to get your order shipped off. As soon as it's shipped, you will receive an email with the tracking info.

Yes, we ship all around the world (except for the Canary Islands, Russia, and Belarus). We cover customs fees for the following countries: USA*, CANADA, JAPAN, UAE, MALAYSIA, SINGAPORE, SWITZERLAND, & SOUTH KOREA. For countries not listed above, we are not responsible for local duties and taxes that incur.

*See following question for further information.

To help make up for the steep increase in duties applied to small packages shipped to the US, we have had to implement a fixed amount according to your order amount. 

• $20 for orders under $200
• $45 for orders between $200 and $300
• $65 for orders between $300 and $500
• $80 for orders between $500 and $700
• $100 for orders between $700 and $100
• $130 for orders between $100 and $200
• $160 for orders between $200 and $300
• $200 for orders between $300 and $500
• $250 for orders above $500

Shipping costs will be calculated at checkout according to your shipping address.

We accept returns within 15 days of delivery. Items will be inspected to ensure they are in their original condition with tags attached. Return items that don’t meet these requirements will not be refunded.

To make a return, fill out this form and send it to our warehouse:

Allez Endless, S.L. C/Toboso 24, local. 28019. Madrid, Spain

Of course, please follow the instructions above. On the Return Form, indicate that it’s an exchange and the specific item you would like.

Use this text to share the answer to the question with your customers.

The client is responsible for covering the shipping costs to send the package to our warehouse.

You can find a size chart on each of the product pages. If you’re in between sizes or unsure, reach out to us at returns@endless.cc.

Everything should be washed in cold water, preferably by hand or using a gentle cycle. Do not machine dry, dryclean, or iron.

We accept most major credit cards and Apple Pay.