How to request a return or exchange

1. Sign in to your customer account at account.endless.cc using the email address associated with your order.
2. Open the relevant order and click Return.
3. Select the items, then choose Exchange for a different size or another item, or Refund if you want to return them.

Exchanges are free, including shipping. If you choose an item that costs more, you only pay the price difference.

Submit your request within 14 calendar days of receiving the last item in your order. Wait for approval and follow the instructions in the email and on your return status page. Please do not send anything before your request is approved.

Exchanges in Spain
For approved exchanges in Spain, we will arrange for the replacement to be delivered and the original item to be collected by the courier during the same visit. Pack the item and follow the instructions from our team. You do not need to take it to a drop-off point or print a return label.

Refunds and return shipping fees
For refunds due to a change of mind, the return shipping fee is deducted from your refund: Spain: €10; all other countries: €20. These fees do not apply to exchanges.

Faulty, damaged or incorrect items
Submit your request from your customer account and choose an exchange. Ndlss® covers the return shipping for faulty, damaged or incorrect items. Include photos if the portal asks you to.

Items must be unworn, unwashed and unused, with their original tags and packaging. Exchanges are subject to availability.

Questions? Email returns@endless.cc and include your order number.